AGF SERVICE

PRIVACY POLICY AND DATA PROTECTION

This privacy and data protection notice has been created to inform data subjects about how their “personal data” will be used (referred to as PII “personally identifiable information”) are used on the internet. PII, according to US data protection and information security laws, identify information that, individually or in conjunction with other information, can be used contextually to identify locate and contact the various parties. Please read our data protection notice carefully, so that you understand how we collect, use and protect your personal data.

What personal data do we collect from visitors to our website?

When you place your order, in particular once you have registered, you will be asked to provide your name, email address, postal code, telephone number or any other information that will help us improve your user experience.

When do we collect data?

We collect your data when you place an order or enter information on our website.

How do we use your data?

Once you have registered, made a purchase, subscribed to our newsletter, participated in a survey or marketing communication, visited the website or used any other features the website has to offer, we will use the data collected as follows:

To improve your user experience and to enable us to provide you with content and offers of products in which you are most interested.

To enable us to react promptly to customer service requests.

To process transactions with you faster.

To send you emails about your order or other products and services.

How do we protect visitors' data?

Our website is regularly scanned for weaknesses and security flaws so that your visit to our website is as safe as possible.

We conduct regular malware scans.

Your personal information is allocated in secure networks and is only accessible by a limited number of persons, who have special access rights for such systems and have a duty to treat such information confidentially. In addition, all confidential information you transmit to us is protected by a Secure Socket Layer (SSL).

We use a multitude of risk prevention measures when a user places an order, in order to protect their personal data.

All transactions are processed by a gateway provider and are not stored or processed on our servers.

We use "cookies"?

Yes. Cookies are small files that a website or provider saves on your computer's hard drive via your Internet browser (as long as you allow it) that allow the website's or provider's systems to recognize your browser and collect and record certain information. For example, we use cookies to store and process the products in your shopping cart. They will also be used to determine your preferences based on your previous and current activities on the website so that we can better serve you. In addition, we use cookies to collect general information about your traffic patterns and interactions with the website in order to provide you with a better user experience and tools.

We use cookies to:

Store products in the shopping cart and process them.

You can set yourself to receive alerts when a cookie is sent or you can disable all cookies. You can do this in your browser settings (e.g. Internet Explorer, Google Chrome). Each browser is slightly different, so we suggest you use your browser's help menu to find the correct settings.

If cookies are deactivated, some functions may be disabled. This may affect your browsing experience experience on our website. In addition, some of our services may not function properly.

Third-party disclosures

We will not sell, exchange or transmit your personal data to third parties by any other means.

Links with third-party suppliers

Occasionally, we may, at our discretion, offer products or services from third-party providers on our website. These third-party websites have their own independent data protection guidelines. Therefore, we assume no responsibility for the content and activities of linked websites. However, we still want to protect the integrity of our website and welcome any feedback in relation to these websites.

Users will be informed of any changes in personal data protection by e-mail. Users can change their personal information by sending it to us by e-mail.

We also inform you that we do not allow third-party providers to pursue behavioural problems.

Fair information practices

The Principles of Fair Information Practices are the foundation of data protection law in the United States, and the principles contained therein play an important role in the worldwide development of data protection laws. An understanding of the principles of Fair Information Practices and how they should be applied in practice is important for compliance with the various data protection laws and for the protection of personal data.

To follow correct information practices and in case of a breach of data protection laws;
We will inform you by e-mail within 1 working day.
Furthermore, we embrace the principles of individual redress, whereby individuals have the right to exercise and enforce their rights in accordance with the law against non-compliant data collectors and processors. This principle not only requires that an individual has enforcement rights against the data user, but also that this person has access to the courts and state authorities to investigate and/or prosecute the data controller for failing to comply with the law.

CAN SPAM Act

The CAN-SPAM Act is a law that regulates commercial e-mails, imposes requirements on advertising messages, gives recipients the right to stop receiving e-mails and provides for severe penalties for violations.

We collect your email address for:

Send information, respond to requests and/or other questions.

To process orders, send information and updates related to those orders.

We can also send you more information about your products and services.

To market our mailing list or to continue sending e-mails to our customers after the initial transaction has taken place.

In order to meet the CANSPAM requirements, we certify the following:

We do not use false or misleading objects or e-mail addresses.

The message will be appropriately labelled as an advertisement.

The address or location of our company headquarters will be mentioned in the e-mail.

If applicable, the compliance of email marketing services of third-party providers will be checked.

Carry out opt-out / cancellation requests in a timely manner.

Users can unsubscribe by clicking on a link at the end of each e-mail.

If you wish to unsubscribe from receiving future emails you can do so at any time by simply following the instructions at the end of each email and we will remove you from any correspondence immediately.

Contact us

If you have any questions about our privacy policy, please contact us by e-mail at [email protected].